After you diligently review all the different healthcare providers of your choice, your Case manager will on request, schedule telephone interviews with the healthcare provider. You can discuss and ask all your questions regarding the healthcare provider and their services, quality etc; directly with them and be fully satisfied about your choice before you ask your case manager to book the Treatment dates and hospital facilities. Your case manager will then provide you with the pre booking documentation and receive the booking advance for the hospital or healthcare facility.
